Mental Health Chatbot & NLP Enabled Triage

The following bot was developed to show Mental Health Clinicians the art of what is possible in the area of chatbot development.

The bot was designed in consultation with UK Mental Health Clinicians, and follows NICE guidelines

Prior to the existence of the bot, the lack of free text responses to important questions in such questionnaire like: why people are presenting, what has triggered a presentation, what is its effect / affect, did little to inform a clinicians view of a person’s mental health. ​

Swift identification of suicidal ideation language is now possible via NLP and Affective computing tools in the the tool which can be used to inform triage.

Example of Anxiety Assessment

Example Depression Assessment

Review Of Chatbot Responses

Service User Triage Using Chatbot Responses